For a set monthly fee, members can download as many files as they’d like. Membershipīeyond a la carte sales, Creative Fabrica also offers a membership plan to its customers. For several designers we spoke with this was a big advantage over Etsy which encourages buyers to contact sellers directly if a problem arises, and expects sellers to respond within 24 hours. “We only make edits to comply with the guidelines and formatting rules, and if further, more in-depth edits are needed we always make sure to align with the designer.”Ĭreative Fabrica handles all of the customer service questions on behalf of sellers. “We have certain guidelines for what can and cannot be included in the listing, and formatting rules to make sure that the titles look consistent,” says Holgersson. One thing to note is that Creative Fabrica may edit a seller’s listing descriptions. Desjardins turned down Creative Fabrica’s invitation to sell her patterns on the site. “ 50%? I mean, people think Ravelry and Etsy are expensive, this is bonkers,” she says. For crochet designer Julie Desjardins, these fees feel very high. If the seller makes that referral, Creative Fabrica takes 25%. When Creative Fabrica brings in a new customer who then makes a purchase, the marketplace takes a 50% commission.
“You can contact them anytime and they get back to you within 24 hours,” he says. (There’s no way to link an email newsletter signup and sellers don’t get access to their customer’s email addresses.)īloodworth was assigned an onboarding representative with whom he’s worked over the last two years. Our product quality assurance team always reviews the request as fast as they can.”ĭesigners can link to their social media accounts from their profile and can link to their Etsy shop. “We have a lot of designers on the platform, uploading thousands of products each day, so sometimes we can experience a larger volume of products uploaded, and then it might take longer for us to process. “We always try to process the product queue as quickly as possible, and our policy is to have the products reviewed within one working day,” explains Linnea Holgersson, Lead Product Marketer. Each listing is vetted by the Creative Fabrica team before it goes live to ensure that there are no intellectual property violations (such as the unlicensed use of a Disney character). Setting up a shop and listing an item on Creative Fabrica is free. The startup raised its first round of venture capital in 2019, and a $7 million Series A in January 2021, for a total of $7.6 million. Launched in June 2016, Creative Fabrica says it’s now the largest digital platform for crafters with over a million products for sale. He set up a shop on the site in April of 2021 and now has dozens of files for sale there. “Creative Fabrica was a way to save a lot of time and effort and allow me to focus on my design work,” Bloodworth says. They took care of VAT and he was intrigued by their other offerings so he signed on. The Amsterdam-based startup offered a marketplace for creative digital file sellers just like him.
His customers use them to make projects with their Cricut, Silhouette, and Brother Scan-n-Cut machines.īloodworth had his own ecommerce shop for a few years, but when the UK tax regulations changed requiring independent sellers to collect and remit VAT for digital files, he began looking for a solution. The Countingup card is an electronic money product issued by PPS pursuant to license by Mastercard International Incorporated.Ĭounting Ltd (FRN 948100) is also registered as an Introducer Appointed Representative of Enro Ltd t/a Superscript which is authorised and regulated by the Financial Conduct Authority (FRN 656459).In a good week, John Bloodworth sells over 1,000 SVG cutting files. PPS is authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN 900010) for the issuance of electronic money and protects customers against its insolvency by safeguarding an amount equivalent to the money held in Countingup’s e-money business current accounts. Prepay Technologies Ltd trading as PPS is the e-money issuer of your business current account and Counting Ltd is a registered Agent of PPS.
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